Return & Refund Policy

Returns

• At My Tumbler Co, all our items are personalized and customized to reflect your unique preferences. Due to the nature of our products, we do not accept returns.
• However, customer satisfaction is our top priority. If there are any issues with your order, please contact us, and we will work with you to resolve the matter and ensure your happiness.

Refunds

we do not offer refunds.

However, if there is an issue with your order, such as damage during transit or a mistake on our part, we are committed to making things right. Depending on the situation, we may offer a replacement or partial refund.

How to Request Assistance:

• Contact us within 7 days of receiving your order.
• Provide your order details and photos of the issue (if applicable).
• Our team will review your request and offer the best solution to address the problem.

Exchanges

If you receive a damaged or defective product, we will gladly exchange it for a new one. Please contact us within 7 days of receiving the product and include photos of the damage for quick assistance.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the product was received damaged or defective.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Contact Us

If you have any questions about our Refund and Return Policy, feel free to contact us:

• Email: mytumblercoshop@gmail.com
• Address: 245 S. 1060 W. Lindon UT 84042 USA

Thank you for choosing My Tumbler Co – where your vision meets our precision!